At First Horizon School, we are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This Privacy Policy explains how we handle your data when you interact with our website, enroll in courses, or communicate with our team.
1. Information We Collect
We may collect personal information such as your name, email address, contact details, and payment information when you register for our programs or contact us. Additionally, we automatically gather non-personal data, including browser type, device information, and website usage patterns, to improve user experience and enhance our educational platform.
2. How We Use Your Information
The data we collect is used solely for legitimate educational and administrative purposes. We process your information to:
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Provide and manage access to our online courses.
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Communicate updates, confirmations, and important notifications.
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Personalize content and improve user experience.
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Ensure compliance with legal and regulatory obligations.
Your information will never be sold or shared with third parties for marketing purposes without your explicit consent.
3. Data Protection and Security
We take security seriously and implement technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure. Data is stored securely using encryption, restricted access, and continuous monitoring. However, no digital platform is completely risk-free, and users are encouraged to take precautions when sharing information online.
4. GDPR Compliance
In accordance with the General Data Protection Regulation (GDPR), residents of the European Union have specific rights regarding their personal data. These rights include:
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Access to your personal information stored by us.
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The right to request correction or deletion of your data.
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The right to withdraw consent at any time.
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The right to request data portability.
To exercise any of these rights, please contact us at support@firsthorihub.com. We will respond to your request promptly and in accordance with applicable laws.
5. Confidentiality Policy
Confidentiality is one of our core values. All personal and academic information shared by our users is treated with the utmost discretion. Only authorized personnel have access to personal data, and they are bound by confidentiality agreements. We guarantee that all information is used exclusively for educational purposes and handled responsibly.
6. Cookie Policy
Our website uses cookies to enhance your browsing experience and provide essential functionality. Cookies help us understand how users interact with our site, allowing us to optimize content and improve usability.
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Essential Cookies: Enable key features such as account login and secure payment.
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Analytical Cookies: Help us understand website performance and visitor preferences.
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Preference Cookies: Remember your language settings and display preferences.
You can manage or disable cookies through your browser settings, but some parts of the site may not function properly without them.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy. Once information is no longer required, it will be securely deleted or anonymized in accordance with our data retention protocols.
8. Third-Party Services
In some cases, we may rely on trusted third-party providers to deliver services such as payment processing or email communications. These providers are carefully selected and required to comply with strict data protection standards to ensure your privacy is preserved.
9. Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in legal requirements or our operational practices. Any updates will be published on this page with an updated revision date. Continued use of our website constitutes acceptance of any modifications.
10. Contact Information
For any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
Email: support@firsthorihub.com